Support

This article reviews how to submit , and update , a ticket with LITS anytime you need technology help! See also : LITS's Device Support Cycle Get started at Bryn Mawr Ticketing : what and why Note:  TeamDynamix ( ...

This article reviews the  replacement process  for College-provided computers and  how to prepare your device! See also: LITS Computer Replacements policy LITS's Device Support Cycle New College computer? Start here! ...

This article reviews LITS's  device support cycle and how support changes throughout the lifetime of a device. See also: Common hardware issues LITS Computer Replacements Standard computers and accessories Support cycle Ev...

This article reviews how to request a move for yourself or your team! See also : College computers: Replacement LITS's Device Support Cycle Move Request Form Requesting a move Please be aware that...

Shipping your device is a last resort  and is only done when a College-provided device is suffering a time-sensitive issue and is agreed upon by a LITS technician. This article reviews when and how to do so, when necessary. See also: ...