This article reviews how to order, install, and recycle supplies for Canon printers.
Attention: If you receive contradictory information from Canon, do the following:
- Note whom you were speaking with and the information you were given, and forward it to the Help Desk.
Who: Designate a point person for orders. (typically an administrative assistant)
Where: Supplies are shipped to the location of the device.
What: You will need the following:
Cost: Your department is not billed for replacement supplies.
Do not order from any source other than Canon.
Do not pay for supplies other than paper.
Find the device model
All Canon copiers on campus are ImageRunner Advance series devices. The specific model can be found on the side of each copier.
Find the serial number and Canon supplies number
These can be found on the sticker on top of the device.
What you should order
Attention: LITS does not stock extra toner for any copier model. Departments are responsible for maintaining sufficient supplies.
Maintain a surplus of the following supplies for each copier:
- One cartridge of each toner color
- At least one extra stapler cartridge
One waste toner container, if needed per the following table:
Copier model Order waste toner container? ImageRunner Advance DX C3730I ImageRunner Advance DX 4725I ImageRunner Advance DX 4735I ImageRunner Advance DX 4751I ImageRunner Advance DX 527IFZ ImageRunner Advance DX C5840I ImageRunner Advance DX C5860I
Installation instructions will be displayed on the device’s touchscreen. Follow each step exactly; press Next to proceed.
Instructions can also be found from:
Don’t forget to order a new cartridge for the one being replaced!
Recycle used supplies
- Toner cartridges
- Can be recycled using campus recycling.
- Waste toner containers
Should be sent to Canon to be recycled. Be sure to tighten the cap completely!
If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!