This article reviews how to order, install, and recycle supplies for Canon printers.
Attention: If you receive contradictory information from Canon, do the following:
- Note whom you were speaking with and the information you were given, and forward it to the Help Desk.
Order supplies
Who: Designate a point person for orders. (typically an administrative assistant)
Where: Supplies are shipped to the location of the device.
What: You will need the following:
Cost: Your department is not billed for replacement supplies.
Do not order from any source other than Canon.
Do not pay for supplies other than paper.
Find the device model
Find the serial number and Canon supplies number
What you should order
Install supplies
Installation instructions will be displayed on the device’s touchscreen. Follow each step exactly; press Next to proceed.
Instructions can also be found from:
Canon Customer Service
phone number is located alongside the serial number
- the online user manual
Don’t forget to order a new cartridge for the one being replaced!
Recycle used supplies
- Toner cartridges
- Can be recycled using campus recycling.
- Waste toner containers
Should be sent to Canon to be recycled. Be sure to tighten the cap completely!
Require assistance with waste toner? Contact the Help Desk or Canon Service. The copier will stop functioning if the waste toner collection is full.
Questions?
If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!
Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.edu | Service catalog
Location: Canaday Library 1st floor
