OnBase: Installation

This article reviews how to install and login to OnBase using the Windows Unity Client. 

Using an Apple device? You must use the OnBase website instead. Safari is supported up to version 12, Firefox is known to work otherwise.

What is the OnBase Unity Client?

The College uses this client wherever possible and most of our documentation is written for it.

There are multiple ways to log into OnBase. The OnBase Unity Client, available for Windows only, has the most user-friendly and feature-rich interface.

Remove previous versions

If you have installed OnBase 15, 16, 17, or 18 without Single Sign-On, we recommend uninstalling OnBase before installing the latest version.

  1. Follow the instructions under Log Out below
  2. In the bottom-left corner of your desktop, click the Windows Search Bar
  3. Type in and select Control Panel
  4. Select Programs and/or Programs and Features
  5. Scroll down and right-click Hyland Unity Client [BrynMawr]
  6. Select Uninstall

Install the latest version (EP3)

  1. Open Microsoft Edge
  2. Navigate to https://brynmawr.hylandcloud.com/203UnityIDP
  3. Click Open
    microsoft edge pop-up asking you to open the file
  4. Click Install
    security pop-up asking you to confirm installation
  5. Wait some time for OnBase to finish installing
    progress bar for onbase installation

Log in

  1. Exit any existing session of OnBase by following the instructions under Log Out below
  2. Open OnBase
    • On your desktop, double-click the Hyland Unity Client shortcut
      onbase shortcut icon
    • On your desktop, click the Windows Search Bar, type in and click on Hyland Unity Client
  3. Enter your College username and password
  4. If prompted, approve the Duo notification
  5. Check the title bar for OnBase (BrynMawrIDP)
    onbase title bar with an arrow pointing to onbase bryn mawr idp

Application enabler

The application enabler requires a configuration file stored on the S:.

The application enabler is a module that allows OnBase to open documents from PeopleSoft. If you are not on the campus network, or do not have access to the configuration file, you will see the following error.

onbase application enabler error message

This file is not necessary to use OnBase, so it can be ignored.

  1. Click OK
  2. Click Cancel

Log out

Once installed, OnBase will open every time your computer is powered on. However, it will not automatically log you in.

Clicking the "X" in the top-right corner of OnBase will not log you out.

  1. In the bottom-right corner of your desktop, click the carat to open the Windows System Tray
    windows tray showing onbase icon
  2. Right-click the OnBase icon
  3. Click Log Out or Exit OnBase
    • Log Out: leaves OnBase running the background
    • Exit OnBase: completely closes OnBaseright click menu showing log out and exit options for onbase

Related documentation

Faculty and staff using OnBase can access documentation at S:\Public Shares\OBOL\Documentation. If you do not have access to this folder, please contact the Help Desk.


If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!

Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.eduService catalog
Location: Canaday Library 1st floor