This article reviews LITS' software update procedure as well as how to request changes and/or additions.
Software update procedure
Annually, LITS reaches out to various BMC community members to coordinate the software configuration lists for the upcoming year.
When: Annually – May 1st, June 1st, July 1
- Department Chairs, in the Sciences
- Academic Administrative Assistants, in the Sciences
- LITS Staff
All devices of a certain type are then re-imaged with these software configurations before the Fall semester starts.
Request changes or additions
Attention: Requests made outside the timeframe listed above are subject to being postponed to the following year.
- Gather the following information:
- Software name
- Software version
- Send the above to your Department head/chair or Academic Administrative Assistant
If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!
Phone: 610-526-7440 | Library and Help Desk hours
Email: firstname.lastname@example.org | Service catalog
Location: Canaday Library 1st floor