College Deskphone: Setup & Use

The following article applies to College deskphones. For College softphones, see College Softphone: Setup & Use.

The basics

Dial 81 to make a call to a number outside the College.
(e.g., 81-xxx-xxx-xxxx)

Extension = last 4 digits of your College phone number

Phone LayoutVoicemail

Quick Reference Guide


Quick Reference Guide


Advanced Reference Guide


Advanced Reference Guide


Login and voicemail setup

Deskphone screen and buttons. Red highlighter signaling that the buttons on the left correspond to the left-hand screen menu. Green highlighter signaling the buttons at the bottom of the screen correspond to the bottom screen menu.

Click here for an accessible PDF of this image

  1. On your deskphone's screen, find the Hot Desk option
  2. Press the button that lines up with Hot Desk
  3. Press the button that lines up with Login
  4. Enter your extension and press Enter
  5. Enter your PIN:
    • If you haven't set up your voicemail before, your PIN is your extension.
    • If you have set up your voicemail, your PIN is your voicemail PIN.
  6. Press Enter
  7. Follow the on-screen prompts
  8. Once logged in, you will see your extension in the top-left corner of your deskphone's screen
  9. Press the
    Tape-reel
    button and follow the on-screen prompts


Check messages

Off-campus? 

Check your messages

Check another voicemail


Change greetings

Off-campus? 

  1. Pick up your deskphone's handset
  2. Press the
    Tape-reel
    button
  3. Enter your PIN
  4. Press 8 to access user options
  5. Press to change your greeting(s)
  6. Press one of the following buttons:
    • 7 to change your primary personal greeting
    • to change your conditional personal* greeting
      *plays when the line is busy
    • to change your extended absence greeting
    • to switch between active greetings


Questions?

If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!

Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.eduService catalog
Location: Canaday Library 1st floor