Computers and Phones

Articles

College computers: Accessibility settings
All individuals in the Bryn Mawr Community can greatly benefit from utilizing accessibility settings to make personalized adjustments for how they interact with a college computer. If you have a) a visual disability, b) an auditory disability, ...
College computers: Replacement
This article reviews the  replacement process  for College-provided computers and  how to prepare your device! See also: LITS Computer Replacements policy LITS's Device Support Cycle New College compute...
College Deskphone: Setup & Use
The following article applies to College deskphones . For College softphones, see College Softphone: Setup & Use . The basics Dial 81 to make a call to a number outside the College. (e.g., 81-xxx-xxx-xxxx) Exte...
College Softphone: Setup & Use
The following article applies to College softphones . For College deskphones, see College Deskphone: Setup & Use . Before you start , you will need access to the following: a Bryn Mawr College account a Bryn Mawr College exten...
Common hardware issues
This article reviews hardware issues that  can affect personal and College devices -- learn how to avoid each one! See also: Data backup: Why, where, and how Shipping devices to LITS Battery swell Warning:  A swo...
Help Desk tickets
This article reviews how to submit , and update , a ticket with LITS anytime you need technology help! See also : LITS's Device Support Cycle Get started at Bryn Mawr Ticketing : what and why Note:  TeamDy...
LITS's Device Support Cycle
This article reviews LITS's  device support cycle and how support changes throughout the lifetime of a device. See also: Common hardware issues LITS Computer Replacements Standard computers and accessories Support ...
New College computer? Start here!
Use the  information below to ensure you're all set up with your new College device! Deployment process When your computer was deployed, a LITS technician set up the following: Admin access Microsoft Office...
Standard computers and accessories
This article reviews LITS's standard computer models and monitors  for device replacements and purchases. This information is updated annually in the spring. See also: LITS Computer Replacements for funding and replaceme...
Remote Learning, Teaching, and Work: Suggested Computer Accessories
This article overviews some basic computer accessories suggestions for students, faculty, and staff in remote work and learning environments. All prices are from the time of writing and are thus subject to change. Audio-visual equipment Upgrad...
Shipping Devices to LITS
Shipping your device is a last resort  and is only done when a College-provided device is suffering a time-sensitive issue and is agreed upon by a LITS technician. This article reviews when and how to do so, when necessary. See also: ...
Students: Laptop Purchasing Guide
This article reviews general guidelines for a typical student purchasing a laptop for four years of College. See also: New to Bryn Mawr College? Start Here! Students: What tech to bring to College Software for Personal Devices ...
Students: What tech to bring to College
The intended audience for this article is new and returning students . Faculty and staff should consult the LITS Help Desk for advice. See also: Remote Learning, Teaching, and Work: Suggested Computer Accessories Personal laptops ...