Malware and spam: Phishing emails

This article reviews what spam and phishing are, as well as how to protect yourself.


What is it?

Spam is unsolicited email. Much like physical junk mail, spam can simply be deleted or ignored. Microsoft 365's Online Protection features automatically identify and block spam emails – but no anti-spam solution is perfect!

What to look out for

Attention: Never download an unknown attachment! Attackers will include malware that infects your device.

  • Advertising an item or service to purchase
  • Advertising a cause to support
  • Convincing you to download an attached file

How to block it

Microsoft 365's Online Protection automatically identifies and blocks spam – but no anti-spam solution is perfect!

  • Do not respond to unknown senders
  • Mark items as Junk
  • Report particularly sophisticated messages to the Help Desk
  • Be aware of what sites are asking for your College email


What is it?

Phishing consists of emails sent with the purpose of gaining personal information. This information is then used to compromise account(s) and, in turn, send out similar messages to other unsuspecting recipients.

What to look out for

Attention: Email spoofing is quite common – allowing attackers to be disguised as known companies or users.

  • Threatening or aggressive language
  • Time-sensitive actions
  • Convincing you to click a link or reply

I think I'm compromised!

  1. Change your password
  2. Contact the Help Desk

If you encounter this issue outside of Help Desk hours, call the Help Desk when it opens or email


If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!

Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.eduService catalog
Location: Canaday Library 1st floor