It’s often not possible to Zoom from a quiet place or on a flawless Internet connections. This article describes some measures you can take to improve your Zoom meeting experience.
Internet bandwidth and data limit issues
What individuals can do:
- If you are on a wifi connection, try moving closer to the wifi router. Plug directly into your router if possible.
- Turn off other applications and devices that are using your Internet connection.
- If you share an Internet connection with others or have better bandwidth at certain times a day try to schedule video-intensive calls so to maximize bandwidth.
- Turn off your video.
- Make sure HD video is disabled. In the desktop client go to Settings > Video and make sure Enable HD video is unchecked.
- Mute your audio when you’re not talking.
What hosts and participants can do collectively:
- Ask everyone (or even all non-speakers) to turn off video. Reducing video usage is the easiest way to reduce the amount of data transmitted to participants computers.
- Keep screen sharing to a minimum and ask others not to share their screens. For a lower-bandwidth alternatives:
- Send participants the PowerPoints or documents so they can open and view them on their own computers while listening.
- Use collaborative document-editing tools like Word Online or Google Docs. These use less bandwidth.
- Record meetings and share in a way that participants can download to watch without streaming.
- Use headphones so you can hear better.
- Use a headset with a noise-canceling microphone or a smartphone (which tends to have a noise-canceling microphone).
- Go to Audio Settings > Advanced and try turning on Suppress Persistent Background Noise and/or Suppress Intermittent Audio Noise.
- Mute your audio when you aren’t talking.
- To improve how your video feed looks, sit so that light is coming from in front of you rather than behind you.
- Be mindful of what is happening behind you. If your space is cluttered or you want additional privacy
If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!