This articles outlines the various user roles and their associated permissions in the LITS Knowledge Base.
User roles and permissions
A 
indicates that the specific user role has the specified permission(s); otherwise the permission is restricted/disallowed.
| Permission | Admin, Developer | Team Lead | Content Publisher | Content Creator | Reviewer | Tester | ||
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| Categories |
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| Internal Notes | Create new internal notes | | | | | | ||
| Internal Notes | Edit internal notes | | | | | |||
| Internal Notes | Remove internal notes | | | | | |||
| Home Page | Edit home page content | | ||||||
| Comments | Create new comments | | ||||||
| Comments | Approve submitted comments | | ||||||
| Comments | Delete submitted comments | | ||||||
| Glossary | Add glossary terms | | | |||||
| Glossary | Edit glossary terms | | | |||||
| Glossary | Delete glossary terms | | ||||||
| Snippets | Add snippets | | ||||||
| Snippets | Edit snippets | | ||||||
| Snippets | Delete snippets | | ||||||
| File Library | Edit files | | | | | | ||
| File Library | Delete files | | | | | |||
| File Library | Create file labels | | ||||||
| File Library | Edit file labels | | ||||||
| File Library | Delete file labels | | ||||||
| Tags | Add existing tags to articles | | | | | | ||
| Tags | Edit existing tags | | ||||||
| Tags | Add new tags | | ||||||
| Tags | Remove tags from articles | | | | | |||
| Tags | Delete tags | | ||||||
| Admin | Create and manage exports - PDFs / HTML Zip | | | | ||||
| Admin | Import Content | | ||||||
| Admin | Update article rating settings | | ||||||
| Admin | Update basic settings | | ||||||
| Admin | Update comment settings | | ||||||
| Admin | Update contact form settings | | ||||||
| Admin | Update PDF settings | | ||||||
| Admin | Update search settings and synonyms | | ||||||
| Admin | Update security settings | | ||||||
| Admin | Update style / theming | | ||||||
| Admin | Update subscription settings | | ||||||
| Admin | Update widget settings | | ||||||
| Reporting | View Dashboard | | | | | |||
| Reporting | View Contact Form | | | | ||||
| Reporting | View Widget | | | | ||||
| Reporting | View Comments | | | | | |||
| Reporting | Reset individual article settings | | ||||||
| Reporting | Reset all article ratings | | ||||||
| Reporting | Reset individual article view counts | | ||||||
| Reporting | Reset all article view counts | |
Current users and roles
Account Admin: this permission level is granted to all users with the "Admin" role, and allows them to manage:
- billing
- users
- readers
- API keys
- ...and more
| Team | Name | BMC username | User role (production) | User role (sandbox) |
|---|---|---|---|---|
| CEP | Roy Smith | rsmith3 | Admin | Admin |
| CEP | Bonnie Wei | bwei | Admin | Admin |
| CEP | Peter Maple | pmaple | Content Publisher | Developer |
| CEP | Katie Surkin | kfeno | Content Publisher | Tester |
| CEP | Lake Sanchez | losanchez | Content Publisher | Tester |
| College Communications | Amanda Coltri | acoltri1 | Content Publisher | N/A |
| College Communications | Emma Bumstead | ebumstead | Content Publisher | N/A |
| EAST | Jeff Hopkins | jhopkins1 | Team Lead | Tester |
| EAST | Jennifer Spohrer | jspohrer | Content Publisher | Tester |
| EAST | Cameron Boucher | cboucher | Content Publisher | Tester |
| EAST | Christine Boyland | cboyland | Content Publisher | Tester |
| EAST | Grace Cipressi | gcipressi | Content Publisher | Tester |
| EAST | Sean Keenan | mkeenan | Content Publisher | Tester |
| EAST | Alyssa Pivirotto | apivirotto | Content Publisher | Tester |
| EAST | Alice McGrath | amcgrath1 | Content Creator | Tester |
| EAST | Tessa Eisen | teisen | Content Creator | Tester |
| EAST | Lily Alexander | ltalexande | Content Creator | N/A |
| RIS | Arleen Zimmerle | azimmerl | Team Lead | Tester |
| Web | Andrea Kaldrovics | akaldrovic | Team Lead | Tester |
| Web | Diggwynn Lobdell | dlobdell | Content Publisher | Tester |
Questions?
If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!
Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.edu | Service catalog
Location: Canaday Library 1st floor