Duo is used alongside your College email and password to provide Two-Factor Authentication security to all College accounts. This ensures your account is secure, even if your password becomes compromised.
Before You Start, you may need access to the following:
- a Bryn Mawr College account
- a laptop or desktop computer with internet access
Note: Once enrolled, you can manage your Duo devices and settings via the Duo Account Management Portal: duo.brynmawr.edu.
Enroll in Duo
- Navigate to any Duo-protected resource.
(e.g., Webmail or Moodle) - Enter your College email and password.
- Follow the instructions on the Duo welcome screen to enroll.
Several authentication methods are available, see our Two-Factor: Methods of Authentication page to find out which authentication method is best for you!
Add a device
Caution: LITS strongly recommends setting up multiple authentication methods to ensure you always have access to your accounts.
- Navigate to the Duo Device Management Portal.
- Login with your College email and password.
- Authenticate with Duo.
- Select Add another device.
- Follow the instructions provided.
For more information, see Duo's Adding a New Device Guide.
Activate/reactivate Duo Mobile
The following instructions apply to you if:
- You got a new smartphone but kept the same phone number
- You performed a factory reset on your Duo-enrolled device
- You added your smartphone to Duo, but didn't setup Duo Mobile
- Navigate to the Duo Device Management Portal.
- Log in with your College username and password.
- Authenticate with Duo.
- Identify the device you'd like to activate/reactivate Duo Mobile for.
- Select Device Options.
- Click Reactivate Duo Mobile.
- Follow the instructions provided.
For more information, see Duo Mobile on iOS & Duo Mobile on Android.
Generate Duo passcodes
These 6-digit codes can be generated without a wireless or cellular connection, ensuring you'll always be able to authenticate with Duo.
- Open the Duo Mobile app.
- Tap the entry for Bryn Mawr College.
To generate a new passcode, tap Refresh passcode.
Questions?
If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!
Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.edu | Service catalog
Location: Canaday Library 1st floor
