Microsoft Teams: Instant messaging

This article reviews instant messaging features within Microsoft Teams.

In "Chat"

Ideal for:

  • 1-on-1, direct messaging
  • Small group messaging
  • Temporary or ad-hoc messaging

example screenshot of a microsoft teams chat

Create a new chat

  1. Open Microsoft Teams
  2. Click the Chat icon
  3. Click the New chat icon 
  4. Type in the name or email of the individual(s) you'd like to add
  5. Begin typing in the message box
    example screenshot of a microsoft teams chat
  6. Click the Send icon  when ready

Add individuals to a chat

  1. Open Microsoft Teams
  2. Click the Chat icon 
  3. Select the chat you'd like to add someone to
  4. Click the Add Participants icon  
  5. Click Add People
  6. Type in the name or email of the individual(s) you'd like to add
  7. Select whether to include chat history
  8. Click Addscreenshot of numbered steps showing the instructions for adding someone to a chat

In a "Channel"

Ideal for:

  • Large group discussions
  • Multiple, simultaneous messaging threads
  • A searchable log of conversations

Warning: Messaging in a Channel requires a Team. See Microsoft Teams: Overview for how to request one.

example screenshot of microsoft teams messaging threads

Create a new thread

  1. Open Microsoft Teams
  2. Click the Teams icon 
  3. Select the Team and Channel you'd like to post in
    screenshot of the microsoft teams interface with a red box around an example team and its subsequent channels
  4. Click Start a post or the New message icon 
  5. Type your message and click Post

Respond to a thread

  1. Open Microsoft Teams
  2. Click the Teams icon  
  3. Select the Team and Channel you'd like to post in
  4. Find the thread you'd like to respond to
  5. Click Replyexample screenshot of a microsoft teams messaging thread
  6. Type your message and click the Send icon  

Questions?

If you have any additional questions or problems, don't hesitate to reach out to the Help Desk!

Phone: 610-526-7440 | Library and Help Desk hours
Email: help@brynmawr.eduService catalog
Location: Canaday Library 1st floor